Customer Services


We aim to despatch your order within the same day for orders received before 2pm on business days (Monday to Friday).  


UK - Orders are delivered by 1st class mail and we expect 90% of orders to arrive the next working day.  However, it may take up to 3 working days.  Where there are special offers for free UK shipping, then orders are sent 2nd class.  

Europe - Orders are sent Airmail and should arrive within 3-7 workings days from despatch.

Rest of the World - Orders are sent Airmail and should arrive within 7-10 working days from despatch.  

We keep our delivery charges low starting at £1.50 for the UK, £4.95 for Europe and £5.95 for Rest of the World.  With purchases over £15, postage is free in the UK only.


If you wish to return your product, please do so within 30 days and we will issue you with a refund less delivery charges. Please note that we can only accept 'opened' items if the goods are faulty or damaged.  Please email us on  

Contact Us

If you require help, please do not hesitate to contact us at  We would love to hear what you think of our products and if you have any ideas as to how we can make them better, then just drop us an email.  


Your privacy and security is important to us and we are committed to protecting your personal information when you are using our services.  Please see our Privacy Policy on our Legal Info section for full details.

Terms and Conditions

Details of our Terms and Conditions can be found on our Buying from Us section at the bottom of our website.